We want you to be fully satisfied with your purchase and will accept returns on most items if returned within 30 days. All returns must be returned to us in new, resalable condition containing all of the manufacturers' original packaging (in new condition), accessories, warranties, instruction manuals, etc. You will be issued a refund less the shipping and handling charges for any returned item. Original shipping charges are not refundable. We are not responsible for any return shipping expenses or charges that might be incurred (unless it is damaged from the manufacturer). Sorry but we cannot accept used items for return. Instructions for a Return or Exchange: Please contact us via e-mail at ahfarrell@fuse.net and provide the following information so we can issue a Return Authorization. No return will be accepted without a Return Authorization. Send us your name, address, and phone number Send us your order number Include item description and item number for the item that you are returning Explain the reason that you are returning the item Do you want the item replaced or do you want to receive a credit? Send your returns to: Lover’s Jewelry 5398 Ivybrook Ct Cincinnati, OH 45236 For questions about a charge that has been made to your credit card, please contact Amazon.com. For questions about how to place an order, search Amazon.com Help. Thank you. If you have any questions, please call us at (513) 794-1119 or e-mail us at ahfarrell@fuse.net Still Have Questions? Contact Customer Service For questions regarding products, order delivery, or returns, please contact Lover’s Jewelry Customer Service: (513) 794-1119 |